Customer Service Representative

Based: Dynasty Sport Head Office and Warehouse - Auckland, Rodney & North Shore, NZ

Position: Full-time
Category: Call Centre & Customer Service - Customer Service - Customer Facing

Dynasty Sport is a 100% NZ Owned and Operated company that is a leader in the Australasian sports apparel industry providing solutions to high profile professional sports organisations, clubs, schools and corporates. 

We are looking to recruit a motivated Customer Service Representative to join our successful Auckland based team. Your responsibilities will include:

  • Assuming responsibility for the prompt and efficient processing of online orders from our various pro team and club stores
  • Front counter customer enquiries
  • Answering and processing customer's enquiries & orders via phone, email, and face to face
  • Assisting in selected warehouse functions as required.

To be successful in this role, you need to:

  • Be computer literate.  Prior experience with Xero and shopify would be an advantage but isn’t essential
  • Be willing to get roll your sleeves up, be a team player with a can-do attitude
  • Have good communication and writing skills and be computer literate
  • Be motivated to contribute to branch sales growth
  • Have a great phone manner, and a strong service ethic
  • Solution-oriented approach to problems, we love helping customers
  • Hold a clean and minimum restricted driver's license

This is an outstanding opportunity to develop your career.  Prior experience in customer service would be advantageous but isn't not essential. A great attitude and willingness to learn is!

So, if you are interested in joining our group, don't wait, apply now and let us help you empower your career Dynasty Sport!

We offer;

  • Very positive, helpful and inclusive team environment.
  • Free parking on site
  • Career progression and training opportunities
  • Staff discounts

You must be either a New Zealand Citizen or a New Zealand Permanent Residency Visa holder to be eligible to apply for this position.

Apply Now

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